SMART are specialists in the Catering and Hospitality sector

Sarah & Mike have a combined 20 years experience in Catering & Hospitality and between them have seen the industry from practically every angle. From Waitress to Restaurant Manager, Commis Chef to Executive Chef, Pot Wash to Owner, they have done it all. After running a successful hospitality business together for many years, they moved away from the industry after starting a family in order to get a better home/work balance. It is very unlikely that you will find another bookkeeper anywhere that is more qualified to undertake bookkeeping work in your hospitality business. 

This industry offers its own unique challenges and you could benefit greatly from SMART's unique skillset. In such a competitive market it is more important than ever to keep your finger on the pulse. Margin's need strict control, price's for fresh produce can change daily and can easily go unchecked with so many other things to think about during a typically fully loaded workday. Cash flow needs to be managed particularly well in this industry and if suppliers arent paid on time then you can end up with deliveries not turning up and damaged relationships with suppliers - and that generally results in prices going up and a weaker position to negotiate them down, all of which is bad for business.

Every business' needs are individual, but the type of services that SMART can offer are:

• Day to day recording of the business' transactions

• Regular reporting on key performance indicators such as gross profit margins which can be split between food and drink, amount of customers served, average spend, occupancy rates and almost anything needed so that you can have all of the information available to run your business well. You cannot control what you do not measure.

• Regular checks of prices paid for items purchased by the business, how they have changed and whether they can be purchased elsewhere. (Although price isn't the only factor - quality and the reliability of the supply will also be considered) We can also negotiate on your behalf to make sure that your profit margin's remain as strong as possible.

• A full business health check that involves a full day on site going through everything from signage to wastage and morale to menu. A full report is then written up based on the days findings and applying knowledge gained over many years in restaurants, pubs, golf clubs and hotels around the country. It is always helpful as much as anything to have an independant view of how your business works for both its customers and proprieters. This service is charged at a flat fee of £600.